Ty Care Services aims to deliver a flexible and responsive service to ensure that all care is provided in partnership with individuals, their carers and relatives as well as other health and social care professionals, whilst respecting their individual needs, preferences and choices. Where possible, individuals are involved in their care from the outset in terms of care planning, service delivery and their needs.

We provide a range of personal care services, including but not limited to the following:
•    Personal care
•    24/7 day and night care support including waking night sits
•    Meal preparation/ serving, encouragement, prompting and assistance (where needed)
•    Medication prompting and assistance where needed
•    Assistance getting in and out of bed
•    Assistance with light shopping (where possible)

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It is standard practice for a member of our Management Team to visit each service user before commencing the service to be able to meet the individual to gain a better understanding of their individual situation, as well as carry out an initial assessment of needs and relevant risk assessments that is as thorough as possible to ensure safe and effective service delivery. Once this initial assessment is completed a person-centred care plan is developed.

 

Following the completion of the care plan and relevant risk assessments, personalised care is provided in the individuals home. An experienced/trained member of our Care Team, delivers care as per care plan.

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Ty Care Services provides person-centred care that is client led and proactively encourages the individual to be as actively involved in their care as possible, ensuring that the care provided meets the assessed needs of each individual.  An experienced member of the management team at Ty Care Services, reviews and re-assesses each care package at regular intervals or as the individual needs or requirements change. 

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Our staff provide 1:1 personal care and support, focused on individual needs and desired outcomes as a result of receiving care from Ty Care Services. This includes a holistic approach to the individual’s health and wellbeing that is achieved through the quality of care provided and partnership working with other health and social care professionals.  

Each service user has a team of experienced care workers assigned to them.  This facilitates continuity of care for the individual, where possible, and improves management of call times and duration as well as the overall quality of care delivered.